The Bears' season might have fizzled toward the end, but it finally paid off for fan Chuck Lesnik.
The season ticket holder from Naperville, featured in the Dec. 2 column, sold his two seats to the Nov. 25 game against Minnesota for $325 apiece through StubHub.
Minus StubHub's commission, Lesnik was due $552.50.
StubHub sent him a check but when he tried to deposit it, it was rejected by his bank.
After the Problem Solver intervened, StubHub determined the check had been fraudulently cashed, mostly likely electronically, by a scam artist before Lesnik received it.
Last we checked in on Lesnik, StubHub had asked him to fill out a notarized affidavit saying the check deposit had been forged, which he did in early December.
The Problem Solver is happy to report that the replacement check from StubHub arrived Dec. 13.
"And it included the $15 in overdraft fees," Lesnik said in an email.
Even better news — the check appears to have cleared.
As for Lesnik's plan to apply the money to the purchase of Bears home playoff tickets — well, even the Problem Solver couldn't help there.
More money: Jennifer Cole, who was featured in the Dec. 4 column, also received a long-awaited check.
The Plainfield resident ran in the Oct. 28 Marine Corps Marathon in Washington, D.C., but was unable to fly home because of superstorm Sandy, which hit the East Coast the following day.
Cole called American Airlines, which had canceled her Oct. 29 flight, and was promised a $148.55 refund for each of the three tickets she had purchased — for herself, her husband and her daughter.
But the checks, totaling $445.65 never arrived.
The Problem Solver made some calls and determined that the refund should have been sent to Priceline, because Cole had purchased the tickets through the online travel company.
American promised to send the checks to Priceline, and Priceline promised to forward the money to Cole.
The check had not yet arrived when the Problem Solver first wrote about the case, and it took some more effort on Cole's part to get her final payment.
She said she had to call Priceline three more times, but it finally refunded the money to her credit card Dec. 12.
She said the credit was for $453, slightly more than she thought she was due.
Not that she's complaining.
"I'm not going to look a gift horse in the mouth," Cole said. "It's an extra $8. I'll take it."
Meter switch still puzzling: Some refunds are more complicated than others. David Wilhelm's might be among the craziest.
Faced with electric bills that seemed perpetually out of whack, Wilhelm complained to ComEd repeatedly in recent years.
In May, a ComEd technician verified that because of a meter mix-up in his condo building, he had been paying for a neighbor's power usage. He was promised the mix-up would be corrected, but as the months passed, nothing happened.
When he emailed What's Your Problem? in early December, he was still paying for his neighbor's electrical usage.
Four days after the Problem Solver wrote about Wilhelm on Dec. 11, ComEd visited his condo complex again.
"They said they did find a couple other meters that were mixed as well," Wilhelm said. "They're currently going over the data they collected. … They're working out what exactly the difference is between what was paid and what was owed."
A few days later a ComEd representative called Wilhelm and said they had canceled his account all the way back to 2011, when he moved into his condo, then refigured his usage based on the correct meter.
He was told he had been erroneously charged for 1,670 kilowatt-hours of electricity. ComEd is now trying to figure out how much money that represents so it can refund him appropriately, he said.
The Problem Solver promises to provide another update when that occurs.