The board approved a change to a contract between the city of Indianapolis and a private security company that would guarantee 300 hours of work and the use of heavy equipment for a two year period. The agreement is expected to speed up the repair process.
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"It's nice to know somebody is watching after you," said Kelley Hanlon, another resident.
Public safety officials admit different cameras have been down for days at a time. On Monday, at least 10 cameras were not operational.
Two weeks ago, an Indianapolis man was knocked off his bike and beaten up by three teens on the Monon Trail where a camera is located. He later learned the camera was not working.
"I have bruises back there in the shapes of what looks like shoes, soles of shoes" said Jim Knapp, the victim who spoke exclusively with Fox59.
It happened on a Sunday afternoon on the near north side.
"The detective said if he gets a shot there they can get a lot of information out of that so it doesn't make a whole lot of sense, does it," said Knapp.
The approximately $44,000 contract will expire in 2014.
The federal grants used to pay for the cameras and installation continues to cover manpower at the regional operations center where they can pull the cameras up. Police officers also have access to the cameras from their cruisers.
"Up to this point, we've been doing it by camera which has been a bit cumbersome," said Valerie Washington with the Indianapolis Department of Public Safety.
Washington also said funding has been secured to pay for replacement parts.