Memorial Hospital loses laptop containing sensitive employee data

by Leanne Tokars (ltokars@wsbt.com)

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Memorial Hospital notified employees it lost a laptop containing personal information of employees

Memorial Hospital has notified employees that it has lost a laptop containing the personal information of 4,300 full- and part-time employees and retirees. (WSBT file photo)

By WSBT News1

Story Created: Feb 7, 2008 at 5:50 PM EDT

Story Updated: Feb 7, 2008 at 6:10 PM EDT

SOUTH BEND — Missing information at one of the area's largest employers could put thousands at risk.

Memorial Hospital has notified employees that a laptop containing personal information is missing.

An employee lost the laptop while traveling in November.

This week employees received a letter warning them that the missing computer contains their names, addresses, birth dates, ID numbers and social security numbers.

“The laptop she had was not encrypted. We were in the process of doing that for all our laptops, which we'll have done now probably in the next week or so,” said Dr. George Soper, vice president of Human Resources at Memorial Hospital. “This is an unfortunate situation and something you can never take lightly.”

Soper says the employee had carried the laptop on an American Airlines flight, but the flight attendant took it away because there wasn't any room to store it where she was sitting.

Memorial waited to inform employees until investigations by both American Airlines and the hospital were finished.

It affects about 4,300 full and part-time employees and retirees.

Memorial is offering to monitor their credit report for one year for free.

“We've had maybe 50, 60 calls from that population so far and some are pretty upset about it, some curious, but yeah, there's concern about it,” said Soper.

Employees at Memorial tell WSBT they are upset but wouldn't go on camera for fear of losing their jobs.

They’re now hoping their personal information is not accessed on the lost laptop.

The laptop did not contain any patient information.

Employees have to sign up if they want to take part in the free credit monitoring.

Thursday, Feb 21 at 11:32 AM DAVID JONES wrote ...

NOT ONLY DO THEY (MEMORIAL) NOT CARE ABOUT THIER PATIENTS, THEY LOOSE EMPLOYEE INFORMATION THEN, THROW DEDICATED LABORATORY EMPLOYEES TO THE WOLVES (SBMF) SHAME ON YOU MR. COO!

Saturday, Feb 16 at 5:50 PM Berrien wrote ...

I've read all of this and cannot believe it. I will never to to Memorial. I'll stick with our local hospital after reading all of this. What kind of place doesn't tell it's staff about losing personal information? All this venting about the excessive pay of management makes me glad I live in a community where I'm not subsidizing it. I know our hospital managers treat their staff well and don't make millions of dollars. Maybe the two go hand in hand. I feel sorry for the workers.

Saturday, Feb 16 at 1:59 PM you had me until your last wrote ...

anonymous 2/16 at 6:40 a.m., may I say "please." Have you looked at the cost of healthcare. Did you say that doctors and nurses care more about patients then their pocket books? What a farse. Your lie disgusts me. I've read this blog and all you are worried about is your pocket books. The greed of the healthcare industry en mass is the biggest symptom of the plague that destroying this nation. Why don't you stop whining and go wipe some butts. Your greed is foul.

Saturday, Feb 16 at 1:52 PM citizen jane wrote ...

Management plant? I don't even work for Memorial. And, yes, I've read the blog. I say the same, your hysteria is laughable. But, if you're really that worried about your identity, keep this blog and others going. The fool who has the laptop probably didn't realize what he had until all this carrying on started. Keep it up. Maybe you'll get national headlines and make sure the person with the laptop knows what he/she has and can really do some damage. Management plant. You're funny.

Saturday, Feb 16 at 6:40 AM Anonymous wrote ...

Dear "Citizen Jane," obviously the nurses and doctors care more about the patients than they care about their pocketbooks -- or, haven't your been reading this blog? Reading it with rose colored management glasses are you? I doubt that management is worried about their identities with as much money as they've tucked away. BESIDES, they had three months prior warning that none of the other employees had. Hmmm! "Hysteria?" You obviously haven't a clue management plant.

Friday, Feb 15 at 3:13 PM citizen jane wrote ...

You're all funny. Did it occur to any of you that regardless of their role, managers and administrators are employees too? Their information was on that unit as well! And, just because the laptop is missing, doesn't mean that someone has accessed the file. What concerns me is that in an emergency, you really need a healthcare professional to be calm. Your hysteria is shocking. Take a deep breath healthcare workers. It will be alright.

Friday, Feb 15 at 7:15 AM Kim wrote ...

according to tax returns that are public, his compensation is shocking. They say it's well over a million dollars this year. And the amount over a million, is enough to pay for two beautiful local homes AND PAY in cash. Most of us take out 30 year mortgages to buy a home like that. There's something wrong with this situation. Is there any kind of oversight for this? You'd think that there would be. These guys don't even have medical degrees, but their making millions.

Thursday, Feb 14 at 7:38 PM Tim wrote ...

Posted by: Anonymous Location: Lakeville on Feb 14, 2008 at 05:28 PM I just did the math. If you divide the number of people living in South Bend (107,785 thousand)by Phil Newbold's estimated current compensation package, it's as if every Man, Woman, Adolescent, Toddler and Newborn baby is paying 13 dollars a piece every year JUST FOR HIS salary. Is this REALLY A NOT-FOR-PROFIT serving the people who live in this community? Or is it a pot of gold for a few people?

Wednesday, Feb 13 at 8:46 PM Tish wrote ...

Dear Sad Current Employee, What world are YOU living in. Certainly not Memorial's. An internal forum? What a joke. Memorial's a not-for-profit. The community is SUPPOSED to keep a close eye on it. It's SUPPOSED to serve the public good. That's the trade off for not paying taxes. It's supposed to SERVE the public -- not LINE THE POCKETS of a handful of administrators making millions of dollars on sick people in this town. Get real.

Wednesday, Feb 13 at 9:00 AM sad current employee wrote ...

I am so sad that my employer is being raked through the coals for an airlines mistake. Yes things could have and should have been done differently. We should have been notified as soon as the laptop was lost.We should be covered more than 1 year and for more than 25,ooo.The laptop should NEVER been taken if not encripted.We don't need to know who or if they were fired.We should have had another forum to ask questions,follow up with,vent too. This does not need to be in this paper.

Sunday, Feb 10 at 8:22 PM OUT OF LUCK wrote ...

Laptop gone-information out there somewhere-not to worry-management doesn't care. They sit in their office telling everyone that this and that can't be done-no money-but who is getting the YEARLY BONUS this year-not the people who do the work to keep satisfaction up and cost down-BUT MANAGEMENT- THE ONES WHO SAY NO TO EVERYTHING-LOSE LAPTOPS-MUST BE NICE TO GET A BONUS FOR SUCH GOOD WORK!!!!!!!!!!!!!!!!!!!!!

Sunday, Feb 10 at 6:08 PM Med Pro wrote ...

I can't believe the pay of those administrators. Unbelievable for a charity.

Sunday, Feb 10 at 5:27 PM I'm not an employee wrote ...

Why wouldn't that information be encrypted a while back? After all, that information was on a piece of hardware that obviously is used outside of the hospital. That piece of hardware could have been left in someone's car and stolen, or stolen from an employee's house. C'mon, you HR and management people are only thinking about how much it'll cost ya', and not about the potential trouble that your lack of actions will cause.

Sunday, Feb 10 at 5:25 PM Professionally suppressed wrote ...

I am so dissapointed with the Michiana medical community and its lack of respect for medical staff professionals employed in the area. We try to give our patients compassion and care but are stopped in our tracks by the lack of respect from management and physicians. Memorial makes the cake look so pretty all covered in icing but the layers are bitter. We work very hard for our pay and MGT received bonuses this year for patient satisfaction rewards. The laptop issue is just a flower on the cake

Sunday, Feb 10 at 4:48 PM Anonymous wrote ...

My credit card was charged $1700 worth of fraudulent charges in Dec 07..Coincidence? I think not. Info systems gave me 2 activation codes that do not work for the credit bureaus.I'm still waiting...Staff do not get bonus' this year but MANAGEMENT DID..ISN'T THAT SPECIAL...THANKS MEMORIAL FOR ALL YOUR APPRECIATION FOR 25 YRS SERVICE..

Sunday, Feb 10 at 1:48 PM Mark wrote ...

3 MONTHS! 3 MONTHS! You can apologize for the administrators as much as you want. GO AHEAD. NO MATTER WHAT YOU SAY, THEY DIDN'T HAVE THE DECENCY TO TELL ANYONE ABOUT THE MISTAKE THAT AFFECTS THEIR LIVES FOR THREE THREE THREE MONTHS! THREE MONTHS TELLS YOU HOW MUCH REGARD THEY HAVE FOR THEMSELVES and HOW LITTLE REGARD THEY HAVE FOR EVERYONE ELSE. SO GO AHEAD AND KEEP ON SUPPORTING THEM -- IT'S OBVIOUS YOU'RE ONE OF THEM.

Sunday, Feb 10 at 10:11 AM Realistic wrote ...

I am not management nor their cheerleader. I do not like that my personal information was lost. I think they should have said something to us sooner and not wait 2 or 3 months. I am a nurse who works long hours, sometimes deep into the night, weekends and holidays. I love what I do. I just want to be 'realistic' and try to come up with something constructive to help the situation instead of trying to make it worse by name-calling and anger. I wish others could try to do the same.

Saturday, Feb 9 at 10:32 PM lowly paid houly employee with many years of service wrote ...

I think what all these comments show us is that there is a lot resentment toward higher-ups for small pay increases, either no annual corporate bonus or just a few hundred dollars in years past while they make sure to give themselves thousands of dollars in bonuses and pay increases and then lay people off and then a couple months go on vaca together...no money for bonuses, though. Shame on Phil, Mr Gruber Jeff.....arrogance arrogance arrogance...signed 20 years of hourly service making $25k

Saturday, Feb 9 at 8:32 PM just wondering wrote ...

Another day has gone by and I still have NOT received a letter and yet some retired employees have already received the letter explaing how this is to be handled. Isn't the letter going out to ALL employees? I guess I'll have to call HR and ask for myself!

Saturday, Feb 9 at 5:01 PM Cindy wrote ...

How come the administrators get paid so much for running a charity? Then, when they make mistakes like this, they whine about the employees and layoff or fire people who've been working here for 20 or 25 years

Saturday, Feb 9 at 2:26 PM Kim wrote ...

Management apologists have obviously infiltrated this conversation and are trying to stear it into making the employees feel bad. Can you believe that! It's all the fault of the employees! Even the three month delay in telling them. Oh, woah is me. They're responsible for over 4,000 employees. Oh, I'm sorry everyone's upset about all their personal information being out there somewhere where it shouldn't be. Yes. They're right. The employees should be thanking the "WOW" administration.

Saturday, Feb 9 at 12:32 PM just curious wrote ...

To Realistic.....how is it that you know that the employee who took the computer on the plane is no longer employed at Memorial? And how would a non-management person have access to a computer with such vital information and be able to take it out of the hospital?

Saturday, Feb 9 at 11:58 AM current MHS employee wrote ...

I cannot believe that it took three months for you to inform us what happened! Worse, it is on the news before I get my "letter". Three months have gone by, and each one of us has been vulnerable and should have been aware! I think risk management and counsel advised you poorly! I think that we would like to know that this employee has lost their job, sorry...you have fired others for much less. So many acts of poor judgment from start to finish.

Saturday, Feb 9 at 8:20 AM Exposed wrote ...

This is just like Memorial to notify the employee's after the fact. Dr. Soper has said this does not affect any patient info that's not true this is tied to insurance wage and hour, bank accounts, Proffecional licience this is identy theft in the worst way. The employee who lost this computer should be repermanded because this has caused many thousands to be at risk but since it's an Administrator nothing will happen.

Saturday, Feb 9 at 3:38 AM Ron wrote ...

Oh but scattering employee data on multiple laptops is the wave of the future. The old days where records are stored on a raid array (server) in a locked room in the hospital accesed through a VPN is no good anymore unsecure. All vital records should be stored on laptops without encryption and employees should be able to take it all home on a little laptop that can vanish in an instant.

Friday, Feb 8 at 9:57 PM Step back and look again wrote ...

Memorial IS a good place to work. I'm sorry that you current/former employees never got the chance to experience it. Thanks for the kick in the mouth. I've been trying my hardest to make it great by providing the absolute best possible service. Memorial is one of the only good things South Bend has to offer. You shouldn't be blaming Memorial, you should be blaming the person who lost the laptop and the AIRLINE. Employees should be going after the AIRLINE. Come on people, wise up.

Friday, Feb 8 at 9:47 PM Realistic wrote ...

Hey all you miserably unhappy Memorial employees-please, please, go work for another hospital--run as fast as you can to their HR department and get a job. That way I can stay at Memorial where I am happy and do my job and am treated with respect and I won't have to listen to you whiners. The person who lost the laptop is not management and no longer works at Memorial. Why don't you all send an email and talk about your mistakes and how management had to deal with them even thought you did it.

Friday, Feb 8 at 9:28 PM disappointed wrote ...

I am thoroughly disappointed by the way the hospital has handled this incident. My privacy has been violated by the very people who preach HIPAA.

Friday, Feb 8 at 9:25 PM Ex MHS IT Employee wrote ...

I would like to respond to some of the comments I have read here. MHS IS Staff are a great group of hard working individuals. The acting CIO is one of the most capable leaders I ever had the pleasure to work with. It is unfortunate this happened, but I doubt there was any cover up or CYA, but more fact finding and risk analysis. The fact remains you are probably more at risk of the US Govt, losing your data then most healthcare facilities. My position was eliminated, but respect everyone in IS

Friday, Feb 8 at 8:24 PM Barb wrote ...

So it's a man, not a woman. Who. If you know. At least give initials.

Friday, Feb 8 at 8:09 PM working at st.joseph hospital wrote ...

I feel so sorry for all of you.Keeping a good credit history is soo dificult with the best of circumstances.

Friday, Feb 8 at 7:41 PM Be cautious, but not nasty wrote ...

I find it interesting that everone is so concered about this info getting but yet many fail to remember that you ssn# has been floating around on old driver licenses for years and no one is trying screaming to sue the state of Indiana and no seems to have any problem handing over their debit card or credit card at a store to a stranger. And the fact is the min you hand someone a check they have all of your banking info.

Friday, Feb 8 at 6:36 PM A pawn wrote ...

We need is a real investigation. With a Prosecuting attorney and Media the truth will be told. Why wasn’t the hard drives encrypted years ago. Does Administration maintain policies and accountability? VP’s make Big money and claim that their Leadership and WIG (Wildly Important Goals) programs,will keep Memorial a Medical leader in the community. Would jane doe take a laptop vacationing without prior approval? Or an incompetent fat cat lost his. It’s a sham. Thanks ironman. No bonus for ya.

Friday, Feb 8 at 6:13 PM A nurse wrote ...

I'm just a nurse at Memorial, but I would like to apologize to Memorial's administrators and the community as a whole. Not all of the staff at Memorial share the angry, negative opinions voiced here. Because I use a computer to document patient care, I know that Memorial computers are password protected and I know how many times I lock myself out. I'm not worried about a baggage handler getting into our info if they haven't since November.

Friday, Feb 8 at 5:33 PM WOW Project wrote ...

I have a multi million dollar WOW project, (for Memorial Employees, you will know what I mean) cut all executive leadership pay by 50% should save millions, add credibility and knock holes in the glass tower.

Friday, Feb 8 at 4:52 PM Another angry MH employee wrote ...

I am so angry that this has happened. I'm even more angry that I had to hear about it from the media first before my own employer. I spent most of the day signing up for credit monitoring, calling credit bureaus and my bank in an effort to protect my identity and my earnings. I have to say they were shocked Memorial didn't give us better direction, communication and that they were only covering one year of monitoring. I have contacted a lawyer also. One more thing to worry about!!!

Friday, Feb 8 at 4:45 PM Mem Employee-WOW wrote ...

"Employees at Memorial tell WSBT they are upset but wouldn't go on camera for fear of losing their jobs." Yep I bet Phil would be the first one (if he is not writing a book, or ironman-ing somewhere) to fire the person who did speak out. Good Job Phil, Jeff Cathy a WOW experience for us all

Friday, Feb 8 at 4:16 PM One of the grunts wrote ...

It's quite interesting how much the hospital administration values patients records (as they should), but not the employees. We are constantly getting stabbed in the back. Do the words "confidentiality" or "mutual respect" mean anything? I am disgusted! Not so proud to say I work there anymore.

Friday, Feb 8 at 4:10 PM Judgement Day wrote ...

This is an unfortunate situation but what I find most disturbing is peoples reaction. Apparently the mutual respect Memorial employees want is not what they are willing to give in return. Unfortunate misphaps occur in business everyday and if all were fired for them, no one in this country would be employed. I wonder how these employees of Memorial would appreciate a public slaying when they make mistakes like the one they are giving their employer. "Let he who casts the first stone.."

Friday, Feb 8 at 3:08 PM we need to take action! wrote ...

FURIOUS IS THE LIGHTEST WAY TO PUT IT!! Absolutlely unacceptable. This is irreversible, and could've and should've been EASILY prevented. True CARELESSNESS AND UTTER DISREGARD FOR MEMORIAL EMPLOYEES. One year of credit protection for a LIFETIME of vulnerablity. Thanks alot Memorial. I guess this should go on the charts as the worst place to work in america.

Friday, Feb 8 at 2:45 PM MHS Employee wrote ...

You have to love the fact that management can lose an important laptop and NOT LOSE THEIR JOB!!!!...the saying is true "Money does make the world go round"...sure wish I could tell everyone 4500 social security numbers and not lose my job!!!

Friday, Feb 8 at 2:15 PM Not their Patient wrote ...

Based on how they handled this and the comments I am reading here, I will NEVER go to that hospital for anything. If they treat their employees this way, they must treat their patients even worse. I think it is time for the directors at Memorial to see if this is worth making their business go down the drain because of how this has been handled.

Friday, Feb 8 at 2:09 PM to the intangibles(administration) wrote ...

We need is a real investigation. With a Prosecuting attorney and th Media the truth will be told. Why wasn’t the hard drives encrypted years ago. Does Administration maintain policies and accountability? VP’s make Big money and claim that their Leadership and WIG (Wildly Important Goals) programs,will keep Memorial a Medical leader in the community. Would jane doe take a laptop vacationing without prior approval? Or an incompetent fat cat lost his. It’s a sham. Thanks ironman. No bonus for ya.

Friday, Feb 8 at 12:15 PM Mad custodian wrote ...

Wooohoooo......One year! Too bad we can't change our social security numbers for the rest of our lives :(

Friday, Feb 8 at 11:56 AM Mad employee.... wrote ...

I find this situation disgusting. As a medical professional that works there, I feel the hospital staff as a whole are very caring individuals who do thier best to provide excellent patient care. Hovever, human resources is a joke. So many things are promised by the administration and sadly we are let down quite frequently. From our fast food incentive bonus this year to unreturned calls from many departments, I feel I made a mistake in choosing the "Quality of Life" hospital to work. Sad..

Friday, Feb 8 at 11:45 AM Anonymous wrote ...

MEMORIAL should be held resonsible for identity theft to all of their employess for life, and sued if any theft happens

Friday, Feb 8 at 11:43 AM Anonymous wrote ...

I don;t think it is right that Memorial would allow a employee to take such information out of the office (this infor. should never leave the HR office) does this comply with hippa laws? or their own policies of employees knowing other employees information...what is this called.,, why doesn't memorial just post this outside of their building then everyone can see their employess personal information.... Memorial should give free Identity theft insurance for at least 10 years or more. a

Friday, Feb 8 at 10:49 AM Beyond Angry wrote ...

Memorial says everything is ok because (and they put no in caps Social Security numbers, etc. are out there forever. I want to know why Memorial waited to tell us about this. What about our checking deposit information? Was it there also? They aren't saying. They bombard us with surveys to get us to say they are caring about us - that it just crap. They could care less. This is just another way to show us how much they really don't care.

Friday, Feb 8 at 10:49 AM Employee wrote ...

It wasn't a she it was a he, and no HE didn't loose his job...very very sad state of affairs

Friday, Feb 8 at 10:41 AM Employee at memorial wrote ...

I agree it is absolutley ridiculous that we now have to wrry about our credit for many years to come. I dont think these people realize how horrible this is. And No the Person has not been fired. Which is horrible. I havent enjoyed working here... and agree that there needs to definatley be a lil more compinsation on our side.

Friday, Feb 8 at 10:40 AM upset Memorial employee wrote ...

I work at Memorial and can honestly say there are so many serious issues with this hospital that I would not bring a loved one here. Now, our sensitive information is out there somewhere and all they can say it "sorry". It is a joke when they say they care about their employees. They show they DO NOT each and every day. They owe us more than one year of credit monitoring. I've done so much to protect my identity and they just gave it all away - I'll bet the errant person still has her job!!

Friday, Feb 8 at 10:35 AM C wrote ...

NOVEMEBER!!!! FLIPPIN NOVEMBER...Memorial Admn. just sat on their back sides talking to their lawyers waiting to see what the best action is...very disappointing

Friday, Feb 8 at 9:47 AM Chris wrote ...

I am calling bull crap. What size is this lap top? Some big wig screwed up bad and they are trying to cover it up. He/She should be fired and they should cover free credit monitoring for more than one year. What a joke? Try 3-5 at least. Bad things keep popping up with this hospital. Their credit with the people around here is going down the drain as we speak.

Friday, Feb 8 at 9:07 AM wanting for an answer wrote ...

half of my office did not get there letters yet and had to find out yesterday am from someone else in the office that got there letter. Also what good is watching are credit for ONLY a year? Once that info is out it is out there forever not just a year! The person that has this laptop also knows that the credit reports will be watched for 1 year then it will be safer to use the info or sell it. Our credit and personal info are now at risk forever and no answer on if it had our deposit info on it

Friday, Feb 8 at 5:13 AM LIVID!!!!!!!!!!!!!!!!! wrote ...

ABSOLUTELY INEXCUSIBLE!!!!! WE, THE EMPLOYEES OF MEMORIAL HOSPITAL DEMAND, NAY, INSIST ON COMPENSATION, "MUTUAL RESPECT", AN APOLOGY, AND TO FINALLY FILL THEIR SHOES AS ADMINISTRATION!!! FIX IT NOW!!!!!!!!!!!!!!! I FIRMLY BELIEVE THAT CORPORATELY, EVERY EMPLOYEE SHOULD SUE!!! AND WE WILL!!!!!!!

Friday, Feb 8 at 1:24 AM worried wrote ...

Do any employees REALLY believe that Memorial cares about its employees?? They prove they don't every day.

Thursday, Feb 7 at 11:56 PM employee of memorial wrote ...

I really do not think that Memorial Admin understands the anxiety inflicted upon it's employees by this incident. Waiting 2 months after the fact does not foster trust. We work hard to build our credit and maintain our financial integrety. The actions of Memorial after the fact, were definately not in the best interest of their employees. And in regards to the $25,000 insurance offered to each employee if their Identity gets stolen, how can they think that will come close to covering the damage.

Thursday, Feb 7 at 9:36 PM Upset wrote ...

I agree the info should have never left the hospital grounds,let alone flying around the country.Why the long delay from November until now, forget the investigation crap.The Hospital should be sued and some people should be fired. I see no valid reason someone on a trip should be carrying that kind of information. The Hospital is not doing all it can or all it should have done to protect us. I guess it is Ok to management because no HIPPA violation occurred, just hurt employees.

Thursday, Feb 7 at 9:23 PM Angry wrote ...

Imagine my surpise to have to find out about this debacle from a relative who heard it on TV while I was at work at Memorial. This took place in November and we are just hearing about it in February!!! Memorial should be paying for Identity theft insurance as well as free credit monitoring. It is the least they could do. How could someone have all that information and not only take it off site but to let her computer get out of her site!!!! This is just irresponsible on part of Memorial Adm

Thursday, Feb 7 at 8:53 PM Mitch wrote ...

Data like this should never leave a company's building. That is why there is VPN, so workers can connect to a work server if they need it. No excuse for this.

Thursday, Feb 7 at 8:42 PM jack wrote ...

Too little, Too late, Whats she doing with a work computer containing too much info. Should have never left the hospital.

Thursday, Feb 7 at 8:38 PM Bekki wrote ...

Why are Memorial employees just now receiving informaion about a computer lost in November. Hope that employee LOST her job!!!!

Thursday, Feb 7 at 8:29 PM disgusted wrote ...

I am an employee and had to read about it on the internet! I did not receive the letter that other employees got in the mail.

Thursday, Feb 7 at 8:25 PM upset Memorial employee wrote ...

As an employee of Memorial I am very upset that someone would be so irresponsible as to take such sensitive information out of the hospital. Information that could be devastating to individuals.I feel Memorial Administration is not doing all that they could be doing to help in this situation. I agree with "no excuses" that an attorney should be hired and Memorial Hospital sued.

Thursday, Feb 7 at 8:16 PM Mike wrote ...

Thats pretty reasuring to know that someones medical data is in someones hands. Tech sucks

Thursday, Feb 7 at 8:13 PM Former PART TIME MEM emp. wrote ...

I am a FORMER Part Time Memorial Emp. I CAN believe that they waited this long to tell you all ! They want to be the BEST PLACE to work....but they have a LONG way to get there if this is what they did in this case.....they could have PRIVATELY told you'all and TRUSTED YOU to keep it confidential ! They should have put the services they have offered and MORE in effect RIGHT AWAY AUTOMATICALLY, not MONTHS later and ONLY IF you ASK for it ! Sheesh !

Thursday, Feb 7 at 7:13 PM no excuses wrote ...

As an employee it is infuriating that our information was ever taken off site. Does this information have our direct deposit checking account info? The hospital should be providing alot more than 1 year credit monitoring. The employees should hire an attorney and sue as a group.

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