Rocky debut for Toll Road's i-Zoom

by Dustin Grove (grove@wsbt.com)

Tools

Some drivers have experienced trouble with the debut of the i-Zoom on the Toll Road.

Some drivers have experienced trouble with the debut of the i-Zoom on the Toll Road. (WSBT photo)

By Beth Boehne

On the first day of the Indiana Toll Road’s much-advertised i-Zoom lane, some drivers hit a road block.

The i-Zoom is designed to save you time. Instead of stopping to get a ticket, or to dig through your pocket for change, you just slow down, the pre-paid transponder sends an electronic signal, and the gate opens for you.

That’s how it is supposed to work, anyway. Some drivers weren't zooming through, but stopping, sitting, and waiting.

“We know this morning we had lanes operating around 90 percent, so 10 percent of those transponders that were coming through were not being read,” explained Matt Pierce, spokesperson for the Indiana Toll Road Concession Company. “That means we have to go back and recalibrate those lanes. That's going to take about a three-week process.”

That includes an exit lane on South Bend’s west side.

“Over the next couple weeks we go in with our system techs, we look at the lane, we test it, we reopen it back at that one hundred percent level,” Pierce said.

So after months of waiting to zoom onto and off of the Toll Road, the rule of this road is once again "patience."

Once those lanes are operating at 100 percent, you will notice the difference. Toll Road officials say they can move between 200-300 vehicles an hour through a cash lane, but about 1,000 an hour in the i-Zoom lane.

A transponder costs $50 — $40 goes into your account for tolls, the other $10 is a refundable deposit.

Click on the link in the Related Content box for information on purchasing an i-Zoom transponder.

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