Emergency care decisions impact health and public safety

by Nora Gathings (hsgathings@wsbt.com)

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Ambulance

(WSBT file photo)

By WSBT News1

MISHAWAKA — If you're having a heart attack or stroke, health care providers agree: get medical assistance fast. But some disagree when it comes to choosing the best place to go for immediate care in emergencies. Mishawaka paramedics say where you go could affect public safety.

Memorial Hospital, which owns MedPoint, says it sees hundreds of patients every day and occasionally one needs to go by ambulance to a hospital.

Mishawaka paramedics say that's a big deal when those calls leave the city with only one ambulance. They claim in some cases, the ambulance isn't needed.

When chest pains start, so does the clock. Experts say there's only 90 minutes to get treatment. For people who live in Granger, the closest option is often an urgent care center.

"I would hope you would make a right turn into the MedPoint," said Dr. Mark Walsh. "They look at you and say you know you are having a heart attack. They pick up the phone, and they have a cath lab ready and call an ambulance and take them from MedPoint to downtown, which takes maybe six minutes."

Paramedics say when one of the two city ambulances is frequently going to urgent care centers, it's a problem. Other departments have to cover their calls.

Mishawaka paramedic Steve Shedd says, many times, a private ambulance company could be called to the urgent care center.

"A lot of times they don't give dispatchers all the information they know and that causes us to go lights and sirens when it isn't necessary," he said.

But sometimes it is. They picked up a patient suffering a heart attack at MedPoint Thursday. The paramedics say the patient should have called 911 and gone directly to an emergency room.

"Breathing problems, uncontrolled bleeding or loss of feeling to any of the extremities is not appropriate for a clinic," said Shedd.

"If they are busy, you can be waiting for minutes or hours before a doctor sees you," said James Elliot, another Mishawaka paramedic.

A Memorial Hospital spokesperson says they call for ambulances for less than 1 percent of their patients because they say they can treat most cases.

"MedPoint can handle any kind of emergency. That facility is equipped to render life saving procedures," said Dr. Walsh.

The paramedics say they've tried to talk to MedPoint about encouraging people to use their clinics for non-emergencies. They claim MedPoint has brushed them off.

The spokesperson for MedPoint is not in town, and the hospital spokesperson says, to her knowledge, there has been no dialog between the two groups.

Sunday, May 11 at 11:50 AM Anonymous wrote ...

Maybe WSBT can ask the fire dept and to pull run reports and release how many times they have gone to the various medpoints...

Sunday, May 11 at 11:49 AM Anonymous wrote ...

that must be the same Todd that hates the MFD. Todd, MFD has 2 ambulances, 4 paramedics AND THAT IS IT! One at st 2 is a reserve, the others are for neo natel runs and are not owned by the city. But we all know you think MFD doesnt make any runs....

Saturday, May 10 at 10:46 PM Mclovin wrote ...

Again people we are off issue. The point here is to educate the general public on where to go for the most appropriate treatment of medical emergencies. Clinics are wonderful time savers. DO NOT GO TO CLINICS IF YOU HAVE: chest pain, trouble breathing, uncontrolled bleeding,and or weakness of an extremity. Go to a Hospital or call 911. I say this because I want to HELP !!!!!!

Saturday, May 10 at 7:22 PM Anon wrote ...

The ambulance at the Penn Station on McKinley is one of the 3 SBFD ambulances contracted with the county. I think the Harris ambos are paramedic at times, but not all the time. Again, if the abuse is curbed, that would help prevent burn out for these medics. If you've never worked an ambo you really have no clue.

Saturday, May 10 at 7:18 PM Todd wrote ...

You are incorrect Mclovin..there is indeed a south bend contracted ambulance at the Penn station on McKinley. I pass it often and it is there.

Saturday, May 10 at 6:07 PM Confused wrote ...

Dr. Walsh: Should I take my family member to Medpoint if they are hit by a car since I live in Granger? Or call an ambulance?

Saturday, May 10 at 6:04 PM wow wrote ...

I am just dumb founded that Dr. Walsh would say that Medpoint can handle emergencies. I would hope that Memorial would release a statement letting the public know that is not true. I do not believe that they would condone that statement. Medpoint is a clinic that handles essentially the same types of things as your doctor's office. Medpoint is a good facility when used as it is intended to be used. I would also hope that Memorial would let the public know that medics can activate the cath lab!

Saturday, May 10 at 2:54 PM Anon wrote ...

Dr. Walsh is a very capable ER physician who could work on me with no problem. SBFD has 4 ambulances for city runs,and contracts 3 to the county. It is common to run out of all 6 ambos at a time. Ambos are abused by those with the medicaid card who use it as a taxi instead of driving with a friend. That burns the medis out. They don't mind real calls, not the taxi rides.

Saturday, May 10 at 1:54 PM Concerned Citizen wrote ...

McLovin is correct. MFD WANTS to make the apropriate runs to save lives. The point is that these clinics cannot handle true emergencies. They will not tell you this because they want your money. Money is number one to them. MFD is committed to the highest level of patient care and is truely concerned with the well being of their citizens. Think about it, how would you like to wait an extra 10 min for another ambo to come help you or your loved one because MFD is not available.

Saturday, May 10 at 1:40 PM EMT wrote ...

Mclovin, There is in fact a Penn contracted ambulance. Its in conjunction with the SB medics and it is stationed on mckinley over by capital. The harris ambulances are not a full paramedic service thus SB still has to go along wiht them to full ALS calls.

Saturday, May 10 at 1:11 PM Mclovin wrote ...

I think the whole story has strayed offline. The point they were trying to make is that if these "clinics" would advertise appropriatley it would save everyone alot of time and money. I don't really care what Dr walsh says "clinics" are not appropriate and cannot "handle anything". I ask Dr Walsh if he were having chest pain would he go to a clinic ? I know the answer would be no because there is no caath lab at a clinic. 4600 Vistula is much more than 6 minutes from "downtown".

Saturday, May 10 at 12:53 PM Yeah right wrote ...

First MFD didn't want to do yard work, now they don't want to make runs!!!! Come on guys, what is it you think you are supposed to be doing????

Saturday, May 10 at 10:43 AM billy wrote ...

tood doesnt have his facts right, the ambo at st. 1 is for neonatal runs. and there is a reserve ambo at stion 2 on main street. and for rn south bend doesnt have one at every station, just at 4 of the 11 and 1 at penn st. 2. harris twp. has two because you have to have a back up ambo for every ambo you have in service.

Saturday, May 10 at 10:33 AM John Wesley wrote ...

This only scratches the surface of problems in EMS, EMS is the stepchild of about every area it is located in,. if it were not for the Railroad Tracks, Harris would have only one ambulance. When they are combined with fire departments they get short changed all of the way around, by politicians more interested in fancy big trucks and EMS doctors more concerned with not doing something wrong than they are concerned with doing it right, Medics get the pointy stick either way.

Saturday, May 10 at 10:05 AM am jim wrote ...

Maybe the paramedics should show some statistics to back the "Danger" implication

Saturday, May 10 at 8:57 AM RN wrote ...

I find it difficult to believe that the city of Mishawaka has only 2 ambulances. Doesn't South Bend have an ambulance at every station? Harris Township has two just for that area. Maybe Mishawaka should invest in more ambulances so that when a physician makes a decision that it is in the best interest of a patient to be transported by ambulance, the rest of the city isn't in danger as Mishawaka paramedics are stating.

Saturday, May 10 at 8:41 AM Mclovin wrote ...

Mitch, There is no Penn contracted ambulance. There is a Harris TWP ambulance that may be closer to the N main Med-Point but remember there are several "clinics" in the Mishawaka City limits.

Saturday, May 10 at 7:51 AM Todd wrote ...

I don't believe that is quite true. We own more then two ambulances. There are two at the EMS station, one at station one and one at the north station by the new hospital. Even though they may be "fire ambulances" they are now the same department.

Friday, May 9 at 10:51 PM Mitch wrote ...

Isn't the Penn contracted ambulance much closer to MedPoint?

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