Throwing away your identity: Agencies you trust could be putting you at risk

by Leanne Tokars (ltokars@wsbt.com)

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Idella Hughley was shocked to learn WSBT found a copy of her son's driver’s license, birth certificate and Social Security card in the trash

Idella Hughley was shocked to learn WSBT found a copy of her son's driver’s license, birth certificate and Social Security card in the trash outside a Work One office in South Bend. (WSBT photo)

By WSBT News1

It's estimated that some 9 million Americans have their identity stolen each year, and it's happening here.

But even if you take the most necessary precautions to protect yourself, WSBT found it may not be enough.

“Oh my goodness, oh my goodness,” exclaimed Idella Hughley after WSBT showed her a copy of her high school son’s driver’s license, birth certificate and Social Security card.

We stopped at several government agencies and offices — local, state and federal — randomly taking one trash bag out of each dumpster over a two-day period.

It's called "dumpster diving" and it's a way people steal others' identity.

“It was always the most popular way to steal someone's identity,” said Sgt. Dominic Zultanski. “It's kind of gone out of vogue, but now it's coming back."

Zultanski is in charge of the fraud cases at the South Bend Police Department.

When we showed him what we uncovered, he said, “Everything here, I could probably open a credit card account with.”

As we showed him more, he said, “I’m holding in my hand a large volume of potential if not future victims."

Many dumpsters held bags of shredded paper, but at the Bureau of Motor Vehicles on Western Avenue in South Bend and the U.S. Bankruptcy Court downtown, WSBT uncovered personal information.

Inside bags at both locations, there were a couple forms with names, their addresses and Social Security numbers.

We found the same sitting in a trash bag outside the building of the FSSA’s Division of Family Services in South Bend.

The forms were ripped but not shredded, and it only took a couple minutes to put the pieces together.

One form gave us a person’s name, address, Social Security number, and his IQ. It also showed he has a mental disability and is dependent on others when it comes to handling money.

“I can just take this information and have this person give me their money,” exclaimed Zultanski. “I could probably find a way to talk them into it.”

But the largest amount of information came from dumpsters outside the Work One offices in Elkhart and South Bend.

Work One is a state-run agency that helps people get jobs.

Inside trash bags taken from their dumpsters, we found lists of names and their Social Security numbers. According to police, that’s enough to steal someone's identity.

At the Work One in South Bend, we also found photocopies of students' driver’s licenses, birth certificates and Social Security cards.

“And that was just in the trash?” exclaimed one mother in disbelief when we showed her daughter’s information.

But for Idella Hughley, she’s disappointed. She remembers taking her son to the Work One office as part of a program with his high school.

“He told me and Nelson, 'This is confidential information, you don't have to worry about it,' and here it is at my door — at my door,” exclaimed Hughley. “I'm hurt; I'm really hurt because this is something I hate to see a child's life destroyed."

What did the agencies have to say about what we found? We went to every single one and some were just as surprised as Hughley.

To see that part of the story, click on "Throwing away your identity: Agencies respond" in the Related Content box. Plus, why what we found now has the Indiana Attorney General's office getting involved.

Wednesday, May 14 at 12:49 AM Unlucky at lunch wrote ...

Did you happen to find a half of a Hostess Cupcake while you were in there? I wasn't finished eating and some lunch room clean up kid pitched it while I was in the bathroom. If you found it and ate it, it's okay. You probably didn't know it was mine.

Tuesday, May 13 at 9:37 PM original ideas wrote ...

more groundbreaking reporting from your local news leader! way to do a story no one has ever done before: http://www.wndu.com/specialfeatures/headlines/15824432.html whats next guys? showing special reports on infomercials selling clever inventions? you should call that one "As Seen on the Tube"...WNDU doesn't call it that. good job guys.

Tuesday, May 13 at 1:19 PM Dave wrote ...

Wow! Gov't agencies messing up! Who would have figured? Interesting how many people are lining up to vote for presidential candidatew who want to make our health care a government program. Comforting, isn't it?

Tuesday, May 13 at 12:59 PM wsbt fan wrote ...

I THINK THIS SHOULD BE ON NATIONAL NEWS! TO LET PEOPLE KNOW WHAT IS REALLY HAPPENING WITH THEIR IDENTIES FROM GOV. OFFICES!

Tuesday, May 13 at 8:20 AM Mz V wrote ...

I applaud you for this story becuase it's something worth knowing. You trust Agencies before you would trust yourself with your identity. This is a good story. Don't worry about what somepeople say about not watching you anymore you have more that will. Keep us up with the information we appreciate it.

Tuesday, May 13 at 6:17 AM Marie wrote ...

I agree that the way that they disposed of the information was incorrect.But do not agree with you reporting it> I think that some of the Press gives ideas to crime !!

Tuesday, May 13 at 5:44 AM Tracie wrote ...

Wow. That is amazing. The governmental agencies should be held accountable and they should be required to clean up the mess that personal identity makes in someone's life. The employees at these places who did not do their jobs and shred the stuff should be fired. Talk about inept, careless and lazy! This is amazing. I don't know anyone who doesn't know to shred this stuff.

Tuesday, May 13 at 2:30 AM Another victim of society!! wrote ...

While I find it totally irresponsible of ANY Govt office to handle peoples personal information like this, I still feel it is up to us to help in any way we can to protect ourselves. Yes I do shred any important info that I discard, But I feel that our society has also became so distrustful that everyone is required to turn over this info for anything that we try to do nowadays. Why does everyone feel they have to have copies of this info? Can't we just confirm ourselves and keep our info?

Tuesday, May 13 at 12:52 AM Anonymous wrote ...

My orginial social security card stated on it not for indenification. No many agencies are using our ss numbers when they should not. The only persons who should have your ss number is your employer, the government and you. No one else. If anyone aski for my number I ask why or I refuse. We need to go back for this reason only idenity theft.

Monday, May 12 at 11:11 PM Anything for Ratings? wrote ...

Shame on you Leeann Tokars...I thought WSBT was above sensationalizing and fabricating news - I guess I was wrong. Anything for ratings, huh? You've lost this viewer for good!

Monday, May 12 at 9:44 PM alena wrote ...

how many more agencies are going to throw away our information and get away with it??? crack down or maybe we should vote you out!!!

Monday, May 12 at 7:27 PM It is always someone else's fault wrote ...

While I don't condone any of this. Why is it always someone else's fault. As another poster stated, maybe it should be mandated that every person get their personal information back. (the copies that are made of it.) This way, if their identities are stolen, they are the ones who had possession of them last, and it can't be pinned onto anyone else. Obviously if this stuff is in garbage bad in dumpsters it doesn't need to stay in files in those offices. Just a thought!!

Monday, May 12 at 6:22 PM been there wrote ...

I agree with "disturb", maybe if the gov't. starting having to pay because of the irresponsibly of employers taking care of other peoples identity then maybe something will change. On the news tonight, I learned just how easy it is to go and get identity. Work One, shame on them, I already have told people to always ask for any paperwork back because I and others have had important #'s just thrown in the trash, in front of us. I hope something changes this time now that the NEWS has shown us.

Monday, May 12 at 2:46 PM Bet your trash has the same stuff wrote ...

Everyone wants to point the finger at the government, but I bet your trash has the same information in it. You sit here and cry about what the government throws away, and I bet you don't shred all of your junk mail.I bet 90% do not shred junk mail/credit card offers. All they have to do is change the address on a credit card application, and bam they have a credit card in your name sent too their address. Better worry about what you throw away more than what the government does.

Monday, May 12 at 12:43 PM disturb wrote ...

I feel that any ones identity that is stolen from this the goverment should have to pay all fees and fines to clean it all up for every one whos identity was stolen if one person stole it they would go to jail and pay fines the same should go for the goverment they are not above the law

Monday, May 12 at 11:31 AM Sue wrote ...

I'm wondering who is going to gain more from this story, the general public in protecting itself or people who will use this information to assist them in stealing someone's identity.

Monday, May 12 at 10:42 AM Had ID Stolen wrote ...

This happened at one of the area's colleges that used SSN's as a student ID. It took a good year to clean it all up and now have to be ever watchful because of one person's desire to be deceitful. College has recently changed policy and issued different student ID numbers, but were not so helpful when the incident occurred a couple of years ago. Many accounts/credit cards were opened/attempted to be opened when this happened.

Monday, May 12 at 10:28 AM Betty wrote ...

eww thats kind of gross digging through the trash your really lucky nobody changed a baby because that would be really gross but there was this guy who called me up one time and said i won a tv and all i needed was to give him my socioal security number but i just said no and hung up because i heard about this kind of thing is kind of scary if people i cant stop from throwing away my stuff throw it away and it gets stolen how can i stop that?

Monday, May 12 at 10:28 AM Dawn wrote ...

I wonder what new laws we (the people) will have to cope with as a result of government personnel not following either policy, common sense dictates or both. Maybe just a new tax to pay for shredders-HA!

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