Better Business Bureau warns about cell phone hacking scam

by Kelli Cheatham (kcheatham@wsbt.com)

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cell phone spoofing

(WSBT photo)

By WSBT News1

SOUTH BEND — The Better Business Bureau is sending out a warning about a new scam called cell phone spoofing. Hackers can get a hold of your personal information on your cell phone, even make calls from your number.

Spoofing means the same thing as "tricking." Right now police don't know enough about it to help you protect yourself.

"It's a serious problem," said Dreama Jensen, with the Osceola Better Business Bureau.

Cell phone spoofing is also one more way hackers can steal your personal information.

"They can make additional charges to your phone," Jensen said. "They can change your outgoing messages, they can access your voice mail, they can delete it."

According to police and the Better Business Bureau another kind of cell phone spoofing happens when a person disguises their own number.

St. Joseph County High Tech Crimes Commander Mitch Kajzer said people are able to make calls to cell phones and "spoof" their number to make it look like the call is actually coming from another number.

In fact, local police already encounter that during investigations.

"A number comes up that doesn't make any sense at all," Kajzer said. "Like all of the same digit showing up. That's an example of someone doing it trying to block their identity."

The Better Business Bureau says reports of cell phone spoofing have already surfaced in other parts of the country. But how do you tell if someone has stolen your cell phone information?

"You really don't know until some calls come back to you that are not making sense," Jensen explained. "Or you might have a voice message that doesn't make any sense at all — the words are garbled."

Commander Kajzer said if a phone call doesn't seem right, it's probably fishy.

Local police told WSBT they have not received any reports of cell phone spoofing here yet, but they're sure it's happening. Even if they do catch a spoofer in action, there's not a whole lot law enforcement can do about it.

Kajzer said he does not know of any statutes against spoofing, which means it isn't necessarily illegal. It's a great example of how technology stays ahead of criminal laws, explained Kajzer. Local deputy prosecutors told WSBT they would deal with cell phone spoofing on a case-by-case basis.

Right now police say there aren't any ways to keep yourself from becoming a victim of cell phone spoofing. Investigators are not 100 percent sure how it's happening. They say the best thing you can do is watch your statements and report any strange calls to your cell phone provider.

Thursday, Jul 3 at 7:44 AM Grouch in Mid Michigan wrote ...

All you texting frieks out there who are so quick to criticize the press and the police should take a course in Civics or Government. You'd learn that if something isn't prohibited by law, it's not the job of law enforcement to deal with it. And you'd learn to appreciate an early warning such as this, even though details are sketchy. Too many people sit back and demand that the state shield them from schemes and scams, then grouse because the state wants more money to do the job. GET A LIFE!

Wednesday, Jul 2 at 9:42 PM Wrong century! wrote ...

I don't know that the rudeness and selfishness are actually a result of advanced technology, or it the technology just allows the selfish morons to feel more confident in being rude and obnoxious because they feel they won't be caught as easily. BUT- the commercial is DEAD WRONG and "it" (as in life) is NOT getting better all the time! I would prefer snail mail and a little courtesy to the spoiled brat mentality we have with all this knowlege. Find the fiends & cut off their dialing fingers!

Wednesday, Jul 2 at 6:15 PM divajinx wrote ...

In response to duh about not answering - I keep getting annoying calls from no-one-I-know at 2:30 IN THE MORNING! My solution is to call 'em back (at a decent hour) and rip 'em a new you-know -what! They haven't called back but that's not the same issue, I don't think......

Wednesday, Jul 2 at 5:12 PM T Gaskill wrote ...

Would this fall under theft by deception?

Wednesday, Jul 2 at 3:27 PM Jeff wrote ...

Talia is correct. ALWAYS keep the password protect ON for your voicemail. That is how most information is stolen from your phone. If some one spoofs your phone by making it think it's own number is calling, that's how you break into the voicemail. The only protection is to keep your password protection enabled.

Wednesday, Jul 2 at 2:32 PM Anonymous wrote ...

Why am I not surprised. Gosh now you have to worry about your cell phone it is bad enough people have to worry about their bank accounts and now the cell phone is a target of hackers. Guess no one is safe from this type of thing anymore.

Wednesday, Jul 2 at 1:31 PM Talia wrote ...

From what I have read, cell providers that do not require you 2 enter a numerical passcode# when retrieving your voicemail(from your own cellphne) are the ones that are putting you at risk to get "Spoofed". Verizon has 4 digit code 2 retrieve voicemails-dont know about others.

Wednesday, Jul 2 at 1:17 PM Carol Jean wrote ...

Those of you who seem to understand the concept of this problem, are you saying that if you do NOT answer an incoming call from an unknown number this problem cannot happen to you?

Wednesday, Jul 2 at 12:36 PM Anonymous wrote ...

It happened to me this morning 55555 came across my text message

Wednesday, Jul 2 at 11:52 AM Dan wrote ...

Don't blame the Police since they can only enforce the laws that exist. Police don't make the laws politicians do. Complain to them, but good luck on that one.

Wednesday, Jul 2 at 8:22 AM Anonymous wrote ...

What happened to "theft of services"

Wednesday, Jul 2 at 8:08 AM Plymouth wrote ...

So...you (police) don't know how it's done...you don't know how to stop it...and even if you catch them, there's nothing you can do about it. Great, our tax dollars hard at work and more for me to worry about.

Wednesday, Jul 2 at 8:06 AM duh wrote ...

if you don't know the number calling you don't answer the phone.

Wednesday, Jul 2 at 8:03 AM helloanybodyhome wrote ...

Some people look at me like I have a tomato growing out my forehead when I point out the irony of more and more advanced technology along with more and more rudeness and tolerance for bad behavior and violence in our culture. So, are you starting to get a clue, yet? Just wondering.

Wednesday, Jul 2 at 7:57 AM mishawaka wrote ...

report it to who it says there is little or nothing they can do what a joke thats are police had at work

Wednesday, Jul 2 at 7:53 AM S Zebell wrote ...

The only thing that comes close in Indiana law is IC 35-43-5-3.5, which deals with identity theft. This is not a 'great example of how technology stays ahead of criminal law.' Thanks to a lot of legislators needing something to do in Indianapolis (and the rest of the country) the police and prosecution are ham-strung by a highly detailed and very specific criminal code. In their zeal to include every nuance possible in their bills, fraud is no longer fraud but a case of this-fraud or that-fraud

Wednesday, Jul 2 at 7:40 AM Anonymous wrote ...

Wow that was helpful.....NOT

Wednesday, Jul 2 at 6:51 AM Anonymous wrote ...

More stress……..

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