"We don't have a big hierarchy where it requires a lot of going up the ladder. Same thing with our employees; if they have a question, within a phone call, they can have an answer. That responsiveness is a big, big factor to our success."
As the expansion would suggest, the future looks bright for Elkhart Plastics.
"With the bulk of our business, we don't see anything going down," Welter said. "I think in general most of our customers are trending upward.
"It's nothing to be overly excited about, but it's better than it has been."
If that sounds like the wise words of a former accountant, remember, they are.
"Personally, I understand a P and L (profit and loss) and what it takes to make money or what happens if you start going the other way," Welter said, adding he's learned the manufacturing business from the ground up. "So I am going to run this business, certainly understanding cash flow and costing and those types of things.
"If you don't have those basics, it's pretty tough to be successful, especially in manufacturing."
Staff writer Jim Meenan: