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It was a glorious fall day and Steve Thompson's in-laws were visiting from California, so he gathered up the family for an afternoon drive. The St. Charles family made it to Lake Geneva, Wis., before the fuel gauge on its Chevy Traverse edged toward...
Navigating a prescription drug plan can be difficult, but Barbara Stonewater was sure she had it figured out. Last year the Aurora resident used AARP's Medicare Part D plan, run by UnitedHealthcare. Under the "preferred plan" option, her copays were...
It was a remodeling project that led Juli Eardley to the old file cabinet. The former Chicago resident, now living in Menomonee Falls, Wis., was contemplating new flooring in her home office and decided the old cabinet would have to go. Before...
Adam Jacobs doesn't know all the details about the events that led to his mother's death Sept. 10, but he'd sure like to find out. So, shortly after Charmaine Jacobs passed away from sepsis, the younger Jacobs began searching for answers. The 63-year-...
It wasn't by choice that Mary Lou Novak called ADT Security Services on Jan. 13 and asked to cancel her home security system. The Plainfield resident had been an ADT customer for almost 13 years and had always liked the service, but money was tight....
Tags: Human Interest, Consumers
There have been some lonely moments for Barbara Marks since her husband of nearly four decades died five years ago. To help fill the void, Marks recently began searching for companionship. "I've been looking for somebody so I won't be alone anymore,"...
Tags: Credit and Debt
It was during a visit to his mother's home in New Mexico last summer that Timothy Reddinger found his grandmother's set of fine china. His mother was downsizing and offered to give him the extravagant dinnerware. Reddinger was thrilled. The century-...
Tags: China, Shipping Service
When Darnell James bought the house at 12053 S. Michigan Ave. out of foreclosure, he thought he was doing something good for the community. "My goal was to take some of these properties that banks are foreclosing on and give people some decent housing...
Chicagoan Deborah Harrington never had a mortgage. When she bought her apartment in a South Shore co-op building more than two decades ago, she paid in cash. To cover her bases, she took out a home equity line of credit, which she could access in an...
The gas was still flowing at Jennifer DeGraff's house in Crystal Lake on Monday morning, nine months after she first asked Nicor to turn it off and more than a month after she was featured in What's Your Problem? DeGraff filed for bankruptcy last...
Tags: Bankruptcy, China, Nicor Incorporated
It was late in the evening of Nov. 30 when Michael Plantz realized his license plates were set to expire the next morning. Hoping to ward off a ticket, the Edgewater neighborhood resident logged on to the Illinois secretary of state website and...
It wasn't by choice that Jennifer DeGraff moved out of her house in Crystal Lake last May. A series of misfortunes, layoffs and a sour job market left DeGraff and her family teetering on the brink of financial ruin. Seeking a clean slate, the family...
Feb 26, 2013 |Column| Chicago Tribune
Mar 12, 2013 |Column| Chicago Tribune
Feb 24, 2013 |Column| Chicago Tribune
Jan 15, 2013 |Column| Chicago Tribune
Jan 31, 2013 |Column| Chicago Tribune
Feb 10, 2013 |Column| Chicago Tribune
Feb 7, 2013 |Column| Chicago Tribune
Feb 3, 2013 |Column| Chicago Tribune
Mar 10, 2013 |Column| Chicago Tribune
Feb 19, 2013 |Column| Chicago Tribune
Feb 5, 2013 |Column| Chicago Tribune
Jan 17, 2013 |Column| Chicago Tribune
Original site for Jon Yates topic gallery.