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When, exactly, did flight attendants stop caring about us? I ask for two reasons: First, because of the luscious new trailers for the upcoming TV show "Pan Am," which depicts svelte young stewardesses -- yes, that's what they were called back then --...
A hotel executive recently told me that flying Singapore Airlines is so pleasant, losing a bag became a positive experience. Airline staff apologized profusely, delivered the bag within a few hours and gave him a free flight. It made him want Singapore...
For the first time in nearly two decades, Southwest Airlines, the biggest commercial carrier at BWI, does not sit atop the annual American Customer Satisfaction Index. The top spot was claimed by JetBlue Airways, with a satisfaction score of 81 on a 100-...
ON THE SITE... Michael Phelps to swim seven events at Olympic qualifying trials: Previewing what he might swim in his final Olympics in London, Michael Phelps has entered seven races in next week’s qualifying trials -- including the exciting but...
KTLA NewsBOSTON (KTLA) - A vacationing Rhode Island family was thrown off a recent Jet Blue flight to Boston after their two year-old misbehaved. Dr. Colette Vieau, her husband, and their daughters Cecelia and Natalie were trying to fly back to Boston from a...
Tags: Trips and Vacations, Travel, Family
Travelers aren’t too pleased with the North American airline industry – especially traditional carriers such as United Airlines and US Airways – pushing down customer satisfaction ratings after two years of improvement. On a 1,000-point...
KTLA NewsLONG BEACH (KTLA) -- A group of cyclists beat a JetBlue flight from Burbank to Long Beach in a "Carmageddon" race challenge Saturday. The race challenge came about when bloggers dared urban bicyclist group "Wolfpack Hustle" to go head-to-head with a...
PORTLAND, Maine — I was in Portland all of 10 minutes when its soul rolled by on two wheels: a gentleman pedaling through downtown on one of those ridiculously tall bicycles with an oversize front wheel and tiny back wheel. The bike, called a...
PIX11.com | @jamesfordtvA girl who's been off the new-births list at a New Jersey hospital for just 18 months was suspected of being on the no-fly terror watch list. Now her parents, who learned of their daughter's dubious distinction the hard way, are saying somebody went too...
When Jonathan Govias tries to transfer 6,000 points from one frequent flier program to another, they go missing. No one is willing to help him recover the missing miles. Are they gone for good? Q: I'm having an issue with Points.com I thought you might...
PIX11.comPaul Babakitis was one of the passengers onboard JetBlue Flight 191 last Tuesday who stopped crazed pilot Clayton Osbon from interfering with a flight crew. Paul was on his way to a security conference in Las Vegas and is a retired NYPD sergeant.
Money may be tight, but not enough for most of us to forgo a summer vacation. A recent survey by travel site Orbitz.com found that nearly eight of 10 respondents will be taking a vacation this summer. Some plan to spend more than last year, but nearly...
Aug 9, 2011 |Column| Orlando Sentinel
Dec 27, 2011 |Story| Chicago Tribune
Jun 19, 2012 |Story| Baltimore Sun
Jun 19, 2012 |Story| Baltimore Sun
Mar 9, 2012 |Story| KTLA-LTV
Jun 13, 2012 |Story| Los Angeles Times
Jul 18, 2011 |Story| KTLA-LTV
May 1, 2012 |Story| Chicago Tribune
May 10, 2012 |Story| WPIX-LTV
May 8, 2012 |Column| Orlando Sentinel
Apr 3, 2012 |Story| WPIX-LTV
May 27, 2012 |Story| Baltimore Sun
Original site for JetBlue Airways topic gallery.